Senator Ned Nwoko has thrown his weight behind calls for an end to unjustified airtime deductions by telecommunications companies in Nigeria, following growing complaints from subscribers over poor network services.
Nwoko, who represents Delta North Senatorial District, supported a motion on consumer protection during Wednesday’s Senate plenary on November 11, 2026.
The motion, sponsored by Senate Chief Whip, Senator Mohammed Tahir Monguno, highlighted the challenges faced by Nigerians who lose airtime when calls fail to connect, disconnect unexpectedly or are interrupted by poor network connectivity.
Speaking in support of the motion, Nwoko described the intervention as timely, stressing that telecommunications challenges affect virtually every Nigerian who depends on mobile networks for communication and business activities.
He also questioned the difference between the quality of telecommunications services in Nigeria and the more reliable connectivity enjoyed in some other countries.
Following the debate, the Senate directed its Committee on Communications to engage the Nigerian Communications Commission (NCC) and relevant telecommunications operators, including MTN, Airtel, Globacom and T2 Mobile, to investigate the complaints.
The committee is expected to establish the extent of financial losses suffered by subscribers and submit its findings and recommendations within four weeks.
The Senate’s intervention is aimed at strengthening consumer protection, improving network quality and ensuring that Nigerians are not charged for services that have not been effectively delivered.
The development has renewed attention on the need for greater accountability in Nigeria’s telecommunications sector, particularly as millions of subscribers continue to complain about dropped calls, failed connections and unexplained airtime deductions.
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